---
title: Troubleshooting | Elegen Knowledgebase
description: Helpful info so you can get the best results when ordering and using ENFINIA DNA.
---

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1. [Elegen Knowledgebase](https://support.elegenbio.com/en/kb)
2. [Troubleshooting](https://support.elegenbio.com/en/kb/troubleshooting)

# Troubleshooting

 Helpful info so you can get the best results when ordering and using ENFINIA DNA.

- [Troubleshooting Portal Login Issues](https://support.elegenbio.com/en/kb/troubleshooting-portal-login-issues)
- [Troubleshooting ENFINIA™ DNA Yield Differences](https://support.elegenbio.com/en/kb/troubleshooting-dna-yield-differences)
- [Troubleshooting ENFINIA™ DNA Sequence Rejection](https://support.elegenbio.com/en/kb/enfinia-dna-sequence-rejection)
- [Troubleshooting ENFINIA™ Linear DNA Migration on Agarose Gels](https://support.elegenbio.com/en/kb/troubleshooting-linear-dna-migration-on-agarose-gels)

- [Getting Started](https://support.elegenbio.com/en/kb/getting-started)
- [Troubleshooting](https://support.elegenbio.com/en/kb/troubleshooting)
- [Product Information](https://support.elegenbio.com/en/kb/product-information#main-content)

    - [ENFINIA™ Linear DNA](https://support.elegenbio.com/en/kb/product-information#enfinia-linear-dna)
    - [ENFINIA™ Plasmid DNA](https://support.elegenbio.com/en/kb/product-information#enfinia-plasmid-dna)
    - [ENFINIA™ IVT Ready DNA](https://support.elegenbio.com/en/kb/product-information#enfinia-ivt-ready-dna)
    - [All ENFINIA™ DNA Products](https://support.elegenbio.com/en/kb/product-information#all-enfinia-dna-products)
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